- How do I make a reservation? How do I make a reservation? For the best rate, book directly on our website or give us a call at 413-584-7660.
- Why is the rooms page showing "No Availability" for my selected date(s)? Why is the rooms page showing "No Availability" for my selected date(s)? Two or more night reservations may be required during holidays, peak season, or on weekends. This may cause our availability calendar to show “No Availability.” Interested in a one-night stay? Please call us directly at 413-584-7660.
- What is the cancellation policy? What is the cancellation policy? Please see our policies page for full details on our cancellation policy.
- Do you offer WiFi and what is the password? Do you offer WiFi and what is the password? Yes! The Ellery is delighted to offer free high-speed WiFi. You will receive information about logging on at check-in.
- Do you offer breakfast? Do you offer breakfast? Yes, we're pleased to offer our guests a complimentary, light breakfast.
- What is there to do in the area during my stay? What is there to do in the area during my stay? There are lots of things to do in Northampton, and we put together a guide with our favorite activities for your enjoyment!
- Do you allow children? Do you allow children? While The Ellery is happy to welcome well-behaved children, occupancy in most of our rooms is limited to two (2) people of any age, including children and infants. Please note our additional per person fees described below. Please call the hotel directly if you’re looking to book more than two guests so we can help you find the most appropriate accommodations.
- What is your policy for additional guests? What is your policy for additional guests? All of our rates are based on double occupancy unless otherwise noted in room descriptions. Extra guests (where they can be accommodated in rooms with extra beds or pull-outs) will be charged an additional fee of $50 per person per night, including children and infants.
- Are you pet-friendly? Are you pet-friendly?
We are happy to offer dog-friendly lodging! Dogs are the only pets allowed and we can only accommodate dogs under 70 lbs. with a maximum of 2 allowed per room. A pet fee of $50 per dog per night will be added to your room charges.
Additional dog policy details:
- Please add a note in the “Notes” section at checkout letting us know the quantity, size, and name(s) of your dog(s).
- While we love our pets, not all of our guests feel the same way. For this reason, pets are never permitted in interior public spaces—they are permitted only in our exterior common areas, and only while on leash.
- Pets must never be left in guest rooms alone.
- If unregistered dogs are discovered in rooms, or if a pet causes stains or damage to a pet-friendly guest room, a charge of $250.00 will be added to the guest's credit card on file.
- Where can I find information about current specials? Where can I find information about current specials? Any current or upcoming special will be found on our special offers page.
- Do you offer any membership-based discounts? Do you offer any membership-based discounts?
The Ellery is proud to offer some membership-based discounts to our guests including active and retired members of the US military. To inquire, please contact the property directly at 413-584-7660.
Note: Only one discount can be applied per booking and cannot be combined with any other discount or promotion. These discounts are applicable for direct bookings only. Must call the hotel to book.
- Where can I find you on social media? Where can I find you on social media?
- What if I have to check in early or late? What if I have to check in early or late? We do our best to accommodate early and late check-ins with advanced notice. If you expect to arrive before or after check-in hours, please notify us as soon as possible.
- What time is check-in and check-out? What time is check-in and check-out? Check-in begins at 4:00 pm daily. Checkout time is 11:00 am.
- Where are you located? Where are you located? Our property is located in the fertile Pioneer Valley at 259 Elm Street in Northampton, Massachusetts.
- Are you ADA-compliant? Are you ADA-compliant? At The Ellery, we are dedicated to providing exceptional service to all of our guests, including individuals with disabilities. We strive to ensure that all persons have access to the goods, services, privileges, advantages, and accommodations offered by our hotel and its website and endeavor for all of our guests and patrons with disabilities to have the ability to make informed decisions regarding their visits by providing sufficient information regarding the accessibility of our property. Before booking a reservation, please note that select guest rooms do have accessibility features, but do not meet ADA accessibility requirements due to the size and historic nature of the property. Property Accessibility Features:
- Grab bars in bathroom (select rooms)
- Service support animals are welcome